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Privacy Policy

At Radiant Skin Official, we are committed to protecting the privacy of our customers across Pakistan. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our online store, purchase our 100% Organic and Natural Hair Biotin Oil or Vitamin-C Serum for Whitening and Instant Glow, or engage with our 20% off bundle offer. As a Pakistan-only store, we prioritize transparency and compliance with applicable data protection standards to ensure your trust. By using our website, you agree to the practices described below. We may update this policy periodically, and changes will be posted here, so please review it regularly.

Information We Collect
We collect personal information to provide a seamless shopping experience and deliver our Pakistan-made products efficiently. This includes:

  • Personal Details: Name, email address, phone number, and billing/shipping address provided during checkout or account creation.
  • Payment Information: Payment details (e.g., credit/debit card numbers) processed securely through trusted Pakistan-based payment gateways.
  • Browsing Data: IP address, browser type, and pages visited, collected via cookies to enhance site functionality and personalize your experience.
  • Communication Data: Information from emails, contact forms, or Instagram (@radiantskinofficial_) interactions to address your inquiries.

We only collect data necessary for fulfilling orders, processing the 20% off bundle discount, or improving our services, ensuring minimal intrusion.

How We Use Your Information
Your information helps us deliver a personalized, efficient shopping experience. We use it to:

  • Process and ship your orders for Hair Biotin Oil and Vitamin-C Serum across Pakistan.
  • Apply discounts, such as the 20% off bundle offer, and communicate order confirmations.
  • Respond to inquiries via email, phone, or Instagram (@radiantskinofficial_).
  • Analyze website usage to improve functionality, product offerings, and customer experience.
  • Send promotional emails (with your consent) about new products, offers, or #RadiantSkinGlow campaigns.

We do not sell or share your data with third parties for marketing purposes, ensuring your information remains confidential.

Data Protection and Security
We take robust measures to safeguard your data, aligning with Pakistan’s data protection standards. Your personal and payment information is encrypted using secure socket layer (SSL) technology during transmission. Our Pakistan-based servers are protected with firewalls and regular security audits to prevent unauthorized access. Only authorized personnel handling orders or customer service have access to your data, and they are bound by strict confidentiality agreements. While we strive to protect your information, no online platform is 100% secure, but we are dedicated to minimizing risks.

Cookies and Tracking
Our website uses cookies to enhance your experience. These small files track browsing preferences, enable the 20% off bundle functionality, and analyze site performance. You can manage cookie settings via your browser, but disabling them may limit features like personalized recommendations or cart functionality. We use analytics tools to understand customer preferences in Pakistan, ensuring our Hair Biotin Oil and Vitamin-C Serum meet your needs, without compromising your privacy.

Your Rights
As a Radiant Skin Official customer in Pakistan, you have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate information in your account or by contacting us.
  • Deletion: Request deletion of your data, subject to legal retention requirements (e.g., order records).
  • Opt-Out: Unsubscribe from promotional emails via the unsubscribe link or by contacting us.

To exercise these rights, contact us via email or our Contact Us page. We’ll respond within 30 days, ensuring transparency and compliance.

Sharing Your Information
We share your data only when necessary to operate our Pakistan-only store:

  • Service Providers: Trusted Pakistan-based partners (e.g., shipping companies, payment processors) who assist with order fulfillment and secure transactions.
  • Legal Compliance: If required by Pakistan law or to protect our rights, we may disclose data to authorities.

All third parties are bound by confidentiality agreements, and we ensure your data remains secure and used solely for the intended purpose.

Third-Party Links
Our website or Instagram (@radiantskinofficial_) may include links to third-party sites (e.g., payment gateways). These sites have their own privacy policies, and Radiant Skin Official is not responsible for their practices. We encourage you to review their policies before sharing personal information.

Children’s Privacy
Our products and services are intended for adults in Pakistan. We do not knowingly collect personal information from individuals under 16. If we learn such data has been collected, we will promptly delete it. Contact us if you believe we have inadvertently collected a child’s information.

Contact Us
If you have questions about this Privacy Policy or how we handle your data, we’re here to help. Reach out via:

Email: [Insert email address]
Phone: [Insert phone number]
Instagram: @radiantskinofficial_

Website: Contact Us page
We value your trust and aim to address all inquiries promptly. Join our glowing community and shop our 20% off bundle today!

Last Updated: April 17, 2025