Welcome to Radiant Skin Official, your Pakistan-only online store for 100% Organic and Natural Hair Biotin Oil and Vitamin-C Serum for Whitening and Instant Glow. These Terms and Conditions govern your use of our website, purchases, and participation in promotions like our 20% off bundle offer. By accessing or shopping with us, you agree to these terms, which ensure a fair and transparent experience for our Pakistan customers. We reserve the right to update these terms, with changes posted here and the “Last Updated” date revised. Please review them before using our site or placing orders. If you have questions, contact us via email, phone, or Instagram (@radiantskinofficial_). These terms comply with applicable Pakistan consumer and e-commerce regulations.

Use of Our Website

Our website is intended for personal, non-commercial use by customers in Pakistan. You agree to:

• Provide accurate information (e.g., name, address, payment details) during account creation or checkout.
• Not misuse the site (e.g., hacking, distributing malware, or violating intellectual property).
• Accept cookies for site functionality, such as applying the 20% off bundle discount or tracking orders.

We may suspend or terminate access if you violate these terms, ensuring a secure experience for all users. Radiant Skin Official owns all website content, including product images and descriptions, which may not be reproduced without permission.

Product Purchases
When you purchase our Hair Biotin Oil or Vitamin-C Serum, you agree to:

• Pricing: Prices are in Pakistani Rupees (PKR), inclusive of applicable taxes, and subject to change without notice.
• Payment: We accept secure payments via Pakistan-based gateways (e.g., credit/debit cards, mobile payments). Payment is due at checkout.
• Order Confirmation: Orders are confirmed via email once payment is processed. We reserve the right to cancel orders due to stock issues or payment errors.
• 20% Off Bundle: The 20% discount applies automatically when both products are added to the cart, exclusively for Pakistan customers.

All purchases are final, subject to our Return Policy, which outlines conditions for refunds or exchanges.

Shipping and Delivery
We ship exclusively within Pakistan, ensuring fast, reliable delivery of our Pakistan-made products:

• Shipping Costs: A flat rate applies, with free shipping on orders above PKR 5,000.
• Delivery Time: Orders are typically delivered within 5–10 business days, depending on your location (e.g., Karachi, Lahore, Islamabad).
• Tracking: Tracking details are provided via email once your order ships.
• Risk of Loss: Ownership transfers to you upon delivery; we are not liable for lost or damaged shipments after courier handover.

Delays may occur due to unforeseen circumstances (e.g., weather, courier issues), but we’ll keep you informed.

Promotions and Discounts
Our 20% off bundle offer is subject to the following terms:

• Valid only when purchasing both Hair Biotin Oil and Vitamin-C Serum together.
• Discount is applied automatically at checkout and cannot be combined with other offers.
• Offer is exclusive to Pakistan customers and subject to availability.
• We reserve the right to modify or end promotions without prior notice.

Misuse of promotions (e.g., fraudulent orders) may result in order cancellation or account suspension.

Intellectual Property
All content on our website and Instagram (@radiantskinofficial_), including logos, product images, and descriptions, is owned by Radiant Skin Official. You may not copy, distribute, or use our content for commercial purposes without written permission. The “Radiant Skin Official” name and logo are protected, and unauthorized use may violate Pakistan’s intellectual property laws.

Limitation of Liability
Radiant Skin Official strives to provide high-quality, Pakistan-made products, but we are not liable for:

• Inaccuracies in product descriptions or website content, though we aim for accuracy.
• Delays, damages, or losses during shipping beyond our control.
• Allergic reactions or misuse of products; always follow usage instructions and patch-test.
• Our liability is limited to the purchase price of the product, per Pakistan consumer laws.

Your Responsibilities
As a customer, you agree to:

• Use our products as directed (e.g., apply Hair Biotin Oil to hair, Vitamin-C Serum to skin).
• Provide accurate shipping and payment information to avoid delays or cancellations.
• Comply with these terms and Pakistan’s e-commerce regulations.
• Contact us promptly for issues with orders or products.

Failure to comply may result in order cancellation or restricted access to our store.

Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from your use of our website or purchases will be resolved in Pakistan’s courts, specifically in [Insert City, e.g., Karachi], unless otherwise required by law. We aim to resolve issues amicably through our customer service team before legal action.

Contact Us
If you have questions about these Terms and Conditions or need assistance with your order, our Pakistan-based team is here to help:

Email: [Insert email address]
Phone: [Insert phone number]
Instagram: @radiantskinofficial_

Website: Contact Us page
We respond within 2–3 business days, ensuring a radiant shopping experience. Shop our 20% off bundle and join our glowing community today!

Last Updated: April 18, 2025